Help
FAQs
Answers about orders, delivery, and the collection.
Are the perfumes original?
Yes. Elite selects original perfumes from designer, niche, and Arabian houses, with care for authenticity and presentation.
Where do you deliver?
We deliver across the UAE and to Kuwait, from our base in the UAE.
When is shipping free?
Shipping is free on orders above AED 300.
Can I pay on delivery?
Yes. Cash on delivery is available in the UAE and Kuwait, and you can also choose to pay by card on delivery.
How do I follow up on my order?
Message us on WhatsApp or email us with your order number, and we will help you follow it.
How do I choose a perfume?
Start with men, women, or unisex, then narrow it down by niche, designer, or Arabian. Each product page shows the house, size, and description, and we are happy to help you choose on WhatsApp.
How can I reach you?
Message us on WhatsApp, email us, or use the contact form. We are happy to help you choose.